Ratings and Reviews for Pet Connection
|
Merchant Ratings
|
|
|
|
| Merchant | Pet Connection |
| URL | https://www.petconnection.ie |
| Email | |
| Phone | |
| Address | 26 Ashtree Enterprise Park
Newry
Co. Down
Northern Ireland
BT34 1BY |
|
Still not received my order after 20 days.
E s J. 4/21/2024 at 16h06
Can't comment ordered 28/3.havnt received it.
Gordon J. 4/11/2024 at 02h45
At the moment my order placed on the 14th March as off 28th March has not arrived yet, not do I have any shipping information regarding the second shipment as the first is apparently lost. I will reserve judgement but for now its a 2 from me.
Janice R. 3/28/2024 at 11h40
Not received product.
No communication since order made
.
G C. Issue resolved quickly after my email . 3/14/2024 at 18h13
Ordered kitten food in JELLY but got kitten food in GRAVY. I specifically chose this option as my cats will only eat food in jelly. Please pay attention to what you are shipping. Wasted money...
Rebecca P. 2/6/2024 at 05h43
Not received yet.
Margaret S. 12/28/2022 at 21h42
Ordered on 2nd December and to date (16th) still waiting for delivery.
Sylvia M. 12/16/2022 at 22h09
1Item of order not in stock so was refunded.
.
Kevin V. 10/11/2022 at 17h56
I have not received it yet.
Edith S. 9/8/2022 at 11h42
I ordered the product and without any correspondence had the order cancelled and money refunded. I guess this is because the item was not in stock once the company checked.
Martin D. 1/9/2022 at 19h04
Order was cancelled twice with poor excuses. First time the awuaroum was broken, then out of stock and finally they plainly say they did not want to ship aquariums. And that with aquariums mass.produced and ship to the UK from China. Never buy here it is the well known northern irish rudeness.
E. 12/6/2021 at 16h09
It is almost three weeks now since my order was shipped and I am still waiting for the package. Normally packages take around 10 days to reach me. Apparently, the package does not have a tracking number so it is impossible for me to even track the order.
Michael G. 7/23/2021 at 13h08
Slow shipping despite what is quoted when ordering. Do not expect item to arrive in 2-5 working days as described.
Emma H. 7/15/2021 at 02h47
Tablets still NOT arrived !
Weeks overdue despite me sending an urgent email nearly a week ago . Our 12 year old dog relies on these tablets to prevent his fits !!!
.
Michael M. 6/24/2021 at 20h44
Delivered damaged as wasn’t packed properly. Photographs sent to customer service but zero customer service. Would give a zero if I could. Don’t use this company.
William Q. 5/22/2021 at 20h54
Absolutely Atrocious communication and customer service, took ages to send out, tried sending part of my order to one of their charities WITHOUT my consent Claiming I'd bought one of their charity items. Half of my order was missing. Won't ever shop with this awful company again. Shame there isn't an option for Zero stars. Absolutely Disgusting!! They list charity items with normal items so you end up paying for that item and its sent to their charity.
Tracey C. 2/17/2021 at 17h15
V poor
Still haven’t received the order
I ordered in Ireland so that delivery would be timely but the order still hasn’t arrived!!
Denise L. 2/6/2021 at 19h49
Never received.
Ashley P. 1/31/2021 at 09h37
HI,
I’m still waiting for this item to arrive.I did Email you on the weekend to ask why.
Can you please let me know when I will recieve this item.
Many Thanks
Stephen Holmes.
Stephen Holmes. 1/27/2021 at 17h20
Not at all happy with the product how it was delivered! Twice now I have ordered a large amount and twice I have received the items all battered and mis shaped, it was not the delivery courier as the packaging was rubbish also as nothing seems to have held the product together. I emailed and all that was offered was free deliver on the next order or return the products and they will return the fees but LOOK INTO the issue to see IF I qualify for a refund. Not good enough.
Donna. 9/2/2020 at 16h54
I haven't received my items yet!!!
Kostadinka P. 5/13/2020 at 21h24
I placed my order 3 weeks ago and still have not received it.
Jessica S. 4/23/2020 at 15h28
Still have not received my order.
Mother and puppy still not arrived.
Antony M. 4/10/2020 at 07h08
Extremely bad customer services and the delivery time is a joke.
Lisa H. 3/3/2020 at 22h40
My Mikki Easy Groom Matt Master (MD6376004) is still not arrived, so for now my feedback is negative.
Regards Sandra.
Sandra W. 2/3/2020 at 16h58
I have’t received yet the mats but I received email request to leave feedback. I don’t think that’s right. Will change my rating about the product once I actually receive de goods and my dog will use them. Really appreciated if you could advise where are the goods I paid for.
Elena R. 1/27/2020 at 13h25
Item ordered was never received and was refunded when I asked for the items instead :( would be reluctant to order again because of this experience.
Jodie. 1/24/2020 at 16h22
Hi Jodie,
We're really sorry that you weren't able to receive the products you ordered from us. Having looked at your order, the items you were looking for were Christmas products, which are unfortunately only available to pre-order and we cannot restock lines until next Christmas. It seems as though we had a delay in our stock levels updating which left you able to purchase a toy that we had already run out of, so our team offered you a refund as we were unable to fulfil your order.
I'm so sorry for the inconvenience and disappointment that this caused you.
Pet Connection 2/8/2021 at 18h29
My Furry friends love these treats but as yet they have not been delivered.
Stephen G. 12/22/2019 at 23h00
Failed to include postcode in the address so courier couldn't find.
Ger D. 2/27/2019 at 20h02
Still waiting even though I paid extra for speedy delivery.
Bernadette D. 5/12/2018 at 23h43
|
