About Us
At Pet Connection, we're passionate about providing top-quality pet supplies and exceptional customer service to pet owners in Newry and surrounding areas through our super retail store based on the Dublin Road in Newry. Our website serves customers in the local area through our free click & collect service, and those who wish to avail of our incredible selection from all over the world. We're a family-owned and operated business, having been established by brother and sister duo Frank Clarke and Roisin Morgan in 2002, and we understand the special bond between people and their pets. That's why we're dedicated to offering a wide selection of products to meet all your pet's needs, from food and treats to toys and accessories.
Our customers' interests always come first and we sell products based on our customers' needs, not on price or profit percentage. Pet care is a huge field and we continuously train staff and ourselves about as many aspects of pet care as we possibly can. We listen to our customers and pass on recommendations about different products that work for different conditions. We deal with suppliers from Ireland and the UK, as well as further afield with many of our high quality items coming from the EU. Distance and effort are no boundaries for our team when it comes to finding the item you need for your pet.
We partner with animal rescue centres and charities who are based locally and further afield, including Louth SPCA, MADRA, Dogs On The Streets, CLAWS and Broken Biscuits, to distribute donations of short dated stock from our suppliers to where it is needed most at that moment in time, and via our beloved Wish List Scheme through which we offer free delivery of donated products directly to the animal charity they have been gifted to.
We have a large amount of knowledge with dogs and cats suffering from food allergies and intolerances, due to our many combined years of experience with our own rescue pets and from speaking to customers about their experiences with sensitive stomachs, so we are always here to share our expertise with those who need advice on dogs suffering from nasty allergy symptoms like itchy skin, excessive scratching, vomiting, diarrhoea and ear infections. A combination of high quality dry and wet petfoods can be recommended by our friendly team to help ease your pet's problems, while enjoying the benefits that our high meat, low allergen ranges have to offer.
We look forward to welcoming you and your furry, feathery and scaly friends into the Pet Connection family, whether you are close enough to pop into our friendly store or thousands of miles away receiving your parcel ordered through our extensive website.